Four Seasons

1. The four-spot Seasons Hotels ar a place of wonder, beauty, and the utmost luxury. They be state of the art hotels that hold nonhing back for full build of the moon customer enjoyment. For example, the Sydney hotel is one of the most trafficked and stayed in deep down the company, and is not within the case study. The quartette Seasons hotel brand is know for its up market elegance, and its Sydney property, perched in a skyscraper above orbitual Quay with views everywhere the Sydney Opera House and Harbour Bridge. It becomes difficult to find out whether to be most impressed by the incredible views, the smooth personalized service, the top-notch business facilities or the clever, thoughtful room design. The quaternary Seasons was rise known for its service-oriented culture. Everything they did was all about the customer and do their understand the best possible. But to do this, Four Seasons had to watch a corporate culture to back what they believed. Many employ ees of the Four Seasons looked at their managers and co-employees as a family (Bowen, 80). They had strict rules and regulations, but were center on people. When the Four Seasons had to fire and employee, it went through a out-of-pocket process, point offering counseling, so there were no surprises (Bowen, 84).

Everything they did was cerebrate on customer service, through every part of the government activity (Bowen, 80). The Four Seasons corporate culture focused on the fine details, on perfection for the customer and its employees. For example, all employees uniforms are to be immaculate, which creates a bet ter sense and feeling for the customers, and! Four Seasons yield several(prenominal) sets of uniforms for their employees, which helps the employee abide by the regulations (Bowen, 82). So in this case everyone wins, because the customers and employees stay put happy, and management and corporate remain happy. Working for Four Seasons is more(prenominal) than and a job, but it is almost a lifestyle. The committedness that follows handicraft binds the company, from the top...If you want to get a full essay, station it on our website: OrderCustomPaper.com

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